Image Image Image Image Image Image Image Image Image


Abortion in America: The Beginning of the Endby John Stemberger

June 25, 2011 | By | No Comments

The following is a reprint from John Stemberger, President, Florida Family Policy Council. It deserves a wide audience.

Abortion in America: The Beginning of the End

Ten recent signs of hope that we are winning the battle

By John Stemberger, President, Florida Family Policy Council

June 24, 2011

There is an endless supply of bad news facing American culture. However, we can remain optimistic about some good news– we continue to gain significant ground in the battle against abortion. As a movement, we are advancing the cause of life and winning people on the issue so quickly and on so many fronts, it is hard to keep track.

Despite President Obama’s recent appointments to the U.S. Supreme Court and the challenge they present to the hope of ever seeing the Roe v. Wade decision reversed in our lifetime, abortions have continued to gradually decline since the 1980′s.

In the past 20 years, abortions have dropped from 1.6 million to about 1.3 million per year. That’s a drop of 19 percent. Below are just ten of many recent developments of the last decade that should give us great hope that we may very well be witnessing the beginning of the end of abortion in America.

1) Polls Show Americans, and Especially Young People, are more Pro-life Than Ever- For the first time in many years, the majority of Americans are pro-life. With each new poll, there is growing evidence that we are building a cultural consensus and winning hearts and minds for the idea that we should protect the unborn by banning or restricting abortion in most instances.

In May of 2011, a Gallup poll found that 61 percent of Americans want all or most abortions to be illegal and believe that abortion is “morally wrong.” This equates to 61 percent of Americans who believe that abortions should be either legal under no circumstances or legal only under a few circumstances.

While one could argue that the data shows that many people have mixed feelings and want to identify with both sides, that conflict in and of itself is progress since even people who identify themselves as pro-choice continue to wrestle with and make concessions regarding the greatest moral and social issue of our day.

The only thing more encouraging than the poll numbers themselves is the fact that the young people are more pro-life than ever! This is exciting because if we can capture the imagination and convictions of a single generation, then we are well on our way to gradually moving the pro-life position to a morally preferred position in both secular and institutional circles.

One example of this progress is Students for Life, a national organization that is growing by leaps and bounds and which has become a major force in the pro-life movement as evidenced by its presence on hundreds of university and college campuses around the country.

2) Technology Shines Truth Into The Womb- One of the many reasons for the increase in public opinion against abortion is that technology has revealed with stunning visual clarity “what that really is that is in the womb” and it is not merely a “blob of flesh”.

Pro-life leader and attorney Ken Connor has often said, “It’s not a duck or a Buick– it is a baby!” In 2004, Focus on the Family began distributing ultrasound machines for the Option Ultrasound Program which has provided 80 percent of the funding for ultrasound machines to pregnancy medical clinics. Focus estimates that over 90,000 babies have been saved since the program’s inception.

In 2010, National Geographic started distributing an amazing video called the “Biology of Prenatal Development”. This award-winning documentary uses state-of-the-art technology to present real-time footage of human development from fertilization to birth inside the womb and is designed to be used in schools as an educational tool.

The advent of the internet has also made readily available to women information about abortion including its risks and complications. Hundreds of videos and websites provide women with instant information to make a much more informed “choice” than was previously available.

3) Both Politicians and Public Policy is More Pro-life Than Ever- I was recently in Tampa with Phyllis Schlafly of Eagle Forum and Connie Mackey of FRC Action PAC to help them scout out facilities in which to hold the large pro-life caucus meeting held during the Republican National Convention.

Phyllis has been leading the fight to keep the pro-life plank in the GOP platform since the 1964 Goldwater campaign. Her experiences in recent history made it clear to me that since 2008, the GOP has virtually conceded that the pro-life position is a critical and non-negotiable part of the Republican platform. In fact, the leadership of the Republican Party now clearly understands that the GOP cannot win without being pro-life.

It is also apparent that Republican consultants now regularly advise candidates to say that they are pro-life for strictly pragmatic reasons. “Pro-choice” Republicans are apparently also “losing” Republicans in closed primaries in most political districts in America.

The challenge in 2011 is not to find pro-life Republicans, but to figure out which ones really mean it. The millions of Americans who view abortion as a morally disqualifying issue prove that being pro-life is not just good policy, but is also good politics. As Ronald Reagan once said, “It is not necessary for them to see the light– but merely to feel the heat.”

In April of 2011, Michael New wrote in State Politics and Policy Quarterly, a peer-reviewed publication aimed at state policymakers, that a review of abortion data from 1985 through 2005 provides “solid evidence” that laws restricting, but not outlawing abortion, “have an impact on the childbearing decisions of women.”

Additionally, in just the past 90 days, state legislators around the country have enacted unprecedented pro-life legislation on the heels of the election upsets that occurred in November of 2010. For example, the Florida legislature has passed only four pro-life bills in the past 15 years, but has approved five major pieces of pro-life legislation in the 2011 Legislative Session alone.

4) Blacks and Latinos are Beginning to Lead the Movement- My good friend John Ensor has said that “abortion will end in America when Blacks and Latinos are not just involved– but are leading the pro-life movement.” He is right. And this “third wave” of the pro-life movement is gradually starting to appear and grow.

Babies of all ethnicities are being aborted at grossly disproportionate rates. Although Black and Latino women make up only 25% of the population, they account for 59% of all abortions.

In 2004, Planned Parenthood closed 20% of all their clinics nationwide but still performed about 25% more abortions. They did this by closing clinics in rural and sparsely populated areas and focusing instead on inner cities with higher concentrations of Black-American and Latino women. Roughly 94% of abortions clinics are located in cities.

I recently debated a Planned Parenthood leader at the FAMU College of Law in Orlando on this question chosen by the predominantly minority law school students: “Is Abortion Black Genocide?” Just the fact that the students from this prominent Black-American College chose this title for the debate actually says quite a bit about the progress that we are making in increasing awareness of the sanctity of life.

Every year in January during the anniversary of Roe v Wade, I go to the local Planned Parenthood clinic sidewalks with my children and others to pray and to peacefully draw attention to the great atrocity that takes place at these facilities.

This year, I was amazed to find that there were about 200 people gathered, and that almost half of them were people of color. I saw Blacks, Latinos, and mixed races. In addition, about half of those present were younger people under the age of 35. Furthermore, the minorities present led the prayers, the public speaking and the songs. When I saw this I first began to wonder, could we be witnessing the beginning of the end?

5) Hollywood and its Movies are more Pro-Life than Ever- In the last five to seven years, almost every major motion picture that has directly touched upon the issue of abortion or that has portrayed pregnant mothers has been pro-life.

This development is simply remarkable. The movies Bella, Juno, Knocked Up, Waitress, Children of Men, Look Who’s Talking, and August Rush all portray mothers (and sometimes fathers) who made critical pro-life decisions. I could not even recommend all of these movies, but even the raunchy ones got it right on this issue.

Fully animated children’s movies like Finding Nemo and Horton Hears-a-Who also present storylines that respect and honor life. Jason Jones, one of the producers of the movie Bella, told me that he knows politically liberal, secular Hollywood producers who are strongly pro-life. We are talking about Hollywood movie producers!

One openly gay movie producer, who stands in opposition to abortion, reportedly stated, “If I could raise enough money, we could end abortion in America– through movies.” This is serious progress toward reaching our goal of developing a cultural consensus.

6) The Resurgence of Side Walk Counseling and other Pro-Life Activism- This observation may just be isolated to my regional observations in Florida, but it appears that more and more pro-life supporters have become comfortable with the idea of physically going to abortion clinics.

By attending to the sidewalks in front of these clinics, pro-lifers are able to peacefully counsel, pray, provide assistance, hold signs, preach and plead with mothers to abstain from killing their babies. Sidewalk counselors are truly the front line of the pro-life movement; and their courage and commitment is truly admirable.

The depiction of pictures and videos outside of clinics is a more controversial, but some would argue effective tactic that displays the actual practice and product of an abortion by showing the dismembered and destroyed unborn child that results.

Greg Cunningham’s group, the Center for Bioethical Reform, carefully and intentionally uses this strategy. CBR presents its Genocide Awareness Project (GAP) on college campuses all around the country after requesting the legal assistance of our organization to demonstrate its legal right to be there.

The GAP is a traveling photo mural exhibit which displays graphic forms of genocide in world history and places them in a historical context with abortion. The photos include the remains of dead bodies from the Cambodian Killing Fields, Jewish Holocaust victims, and African Americans killed in racist lynchings. The GAP has been to colleges and universities all over the country and has made a lasting impression upon the tens of thousands of students who have viewed it and experienced its sobering impact.

7) The Crisis Pregnancy Center Movement Begins Planning Strategically – In my view, Crisis Pregnancy Centers (CPC) and the people who run them are modern day heroes. The work they do is simply amazing.

Time magazine did a cover story in 2007 entitled: “The Abortion Campaign You Never Hear About: Crisis Pregnancy Centers are working to win over one woman at a time.” However, CPC’s have historically popped up organically without serious thought about how many others were around it or the locations of nearby abortion clinics.

In other words, the CPC movement has never thought about itself globally or strategically– until recently. Heartbeat International under the leadership of Peggy Hartshorn and John Ensor has pioneered a strategic study and a plan to counter the systematic placement of Planned Parenthood’s abortion clinics in inner cities…

Over the last 7 years, Ensor has lived for extended periods of time in Boston, Miami, Los Angeles and then to Pittsburg to plant sustainable CPC’s in those cities that are plagued with the highest concentrations of abortion clinics in the county. This inner city CPC planting strategy reaches more women and allows Black and Latino churches to take local ownership in and leadership for the sustained support of the ministry.

8) Planned Parenthood’s Fraud Has Been Exposed and is Being Stripped of Public Funding – 2010 and 2011 were without question the worst years in Planned Parenthood’s (PP) recent public relations history.

Lila Rose, an unassuming but striking college student has rocked their world with a series of undercover sting operations that has exposed the largest abortion provider’s rampant fraud, corruption, and criminal conduct.

Her student lead organization Live Action, and its undercover investigations have repeatedly caught PP clinic personnel lying, covering up child sexual abuse, and aiding those involved in child sex trafficking. The stunning video that documents the findings of these historic student-led investigations have helped to fuel the fire that led to the defunding of PP by several states which stripped them of taxpayer dollars to pay for abortions.

PP receives approximately 363 million dollars from state and federal public funding. Recently, Congress tried but failed to ban the funding. As of June 2011, the states of Kansas, Indiana and North Carolina have all cut state funding directed to PP.

In 2012, Florida will also have a state constitutional amendment on the ballot which will give voters the opportunity to ban the public funding of abortions.

9) Post-Abortive Women have become an Increasingly Powerful Voice – The generations of women who grew up under Roe and who were lied to and told that abortion was a safe and simple procedure have become emboldened and are no longer silent about their difficult experiences.

Silent No More, Operation Outcry and A Cry without a Voice are three very different national organizations that all collect the voices, stories and testimonies of women who have had abortions and who want to speak and write about their experiences of pain and regret.

Relational and existential evidence of the dangers and risks associated with abortion is a powerful tool to spread awareness and concern for the issue of life.

These brave women share their deeply personal testimonies about the mental, physical and spiritual pain and complications that have resulted from the abortions they underwent.

10) Abortion doctors are being disciplined, leaving the industry and not replacing themselves- All across the country, abortionists are being reprimanded for their violations of local, state and federal laws.

Some have even had their licenses revoked. Some are being punished by medical boards and others have just walked away from the sickening practice or have been converted and are now pro-life advocates.

There are approximately 40 percent fewer abortion doctors than 20 years ago, and fewer men and women are willing to consider entering the industry. The bottom line is that each year, fewer abortions are performed and fewer individuals are becoming abortionists in our nation.


The skeptic may argue that many of my observations are anecdotal and unscientific. However, it seems clear that these developments are relatively recent, unique, and are all occurring at an unprecedented rate.

I was recently in Washington, D.C. speaking on this topic before a group of national leaders. After speaking, I sat next to Dr. Jack Wilke, one of the founders of the pro-life movement in America and asked him if he agreed with my observations nationally or whether they are confined to Florida.

He quickly agreed that amazing things are happening in the pro-life movement not just in Florida, but around the country. The entire abortion industry is on the ropes and is being hit hard from multiple sides. Now is not the time to rest but rather to double up our efforts and to work harder than ever while we have a providential window and extraordinary momentum.

My final prayer is that we will look back upon abortion in America with the same shame, outrage and sadness that we now look upon the barbaric practice of slavery. While we continue to labor diligently to reach that goal, we can be encouraged by the fact that we are making significant progress and may just be witnessing “the beginning of the end…” of abortion in America.


John Stemberger is an Orlando lawyer who leads the Florida Family Policy Council and has been an advocate in the pro-life movement for over 30 years

Helena Gilbert Yoest, Student Athlete Curriculum Vita

June 2, 2011 | By | No Comments

Helena Gilbert Yoest, Student Athlete, Curriculum Vita

Freshman Year 2011 to 2012

7:59 2K erg time

Nominated for Respect , Goals of Community Behavior (ROCS), one of 15 from her class. Selected by Yorktown High School staff members

Middle School

2011 MidAtlantic Erg Sprints Junior Women (age 13) 1000 meter

Silver Medal Time (min) 04:06.4

January 29, 2011

Her older sister Hannah Ruth Yoest rows at The University of Virginia and was undefeated in the Atlantic Coast Conference and the NCAA Champions in 2012

Introduction to Business, BUS100, Syllabus, Spring 2011

December 16, 2010 | By | No Comments

Syllabus, Introduction to Business

BUSiness 100

John Wesley Yoest, Jr. (Jack)

Adjunct Professor of Management

Science, Technology and Business Division

BUS 100-008A LEC 11091 Introduction to Business (Lecture)

Mondays, A-Bisdorf/AA- Room 437

7:30 to 10:15 pm

January 10, 2010 to May 2, 2010

Main Campus:

Northern Virginia Community College

3001 North Beauregard Street

Alexandria, VA 22311

NVCC phone: 703 845-6200

Fax: 703-845-6009



Cell: 202.215.2434


M.B.A., George Mason University

B.S., Old Dominion University

Graduate Course Work, Oxford University

1) Course Objective:

Prerequisites: Each student must be able to

1) Read and write English fluently, and

2) Have the desire to understand how business is conducted.

Course Objectives:

The Alert Student will know the Language of Business at the course completion.

This course will provide the Alert Student with a broad overview of the components of business.

This is an introductory course that reviews the basic terminology of the business world by examining economics, marketing, management, and law.

The course will help the student select their field of business specialization.

A satisfactory placement score for ENG 111 is strongly recommended. Presents a broad introduction to the functioning of business enterprise within the U.S. economic framework. Introduces economic systems, essential elements of business organization, production, human resource management, marketing, finance, and risk management. Develops business vocabulary.


Introduction to Business, Tenth edition. Pride, Hughes, and Kapoor. Cengage Learning, 2010.

2) Academic Requirements:


Homework: There will be reading assignments from the text for every class.

Find a friend . Exchange contact information with at least one class member to keep current on any missed classes. This is a course requirement for points. Your Business Professor is not the student’s first point of contact. You may share with any and all in the class except during tests.

Establish a domain & social media name. The student will reserve and claim a URL address, for example:, This is a course requirement for points toward final grade.

Quizzes: Expect a short quiz in the first ten minutes of every class period. Questions may be very short answer, or fill-in-the-blank.

Class Participation: The Student is expected to volunteer and help move the class discussions.

Examinations: There will be a Mid-Term and Final Exam; multiple choice and short answer. The Final Exam will be given on xx May, the last day of class. The Final Exam is comprehensive.

Business in the News: Each student will be required to give a brief five minute oral presentation on a current-event newspaper article. This current-event/internet assignment will be turned in with student notes.

This presentation should be organized:

1) Provide the source of the article.

2) Deliver a brief overview of the topic, and, most important,

3) Your opinion/reaction to the article.

At the conclusion of the presentation you will turn in a print-out of the article, being sure to include the newspaper source, date, and website.

Current Event grading scale:

2 – Choice of article

4 – Follow Directions

4 – Organization

4 – Overview/Reaction/Opinion

4 – Presentation

2 – Turn In


20 Total Points

Grade Point Allocation:

Exams: Two each, 10 points each; 20 points total

Quizzes: Twenty @ two points each; 40 points total

Current Event, Business in the News: 20 points;

Class Participation 10

Text Book: 1 points

Exchange contact info: 1

Claim Domain Name: 1

Claim Facebook/Twitter Name: 1

Extra Credit as assigned: 6

Total = 100 points/percent

Class Participation: This will be a subjective measure at the discretion of the instructor. Even with the grade structure following, making your voice heard and preparedness are important – they could make the difference in a borderline grade.

The only way to begin to earn Class Participation points is to show up.

Course Grading System:

A = 90-100

B = 80-89

C = 70-79

D = 60-69

F = 0-59

BUS 100 Semester Outline; There will be 15 class sessions.


Jan 10, Introduction and Expectations

Jan 17, MLK off

Jan 24, Ch. 1 Exploring the World of Business and Economics

Ch. 2 Being Ethical & Socially Responsible

Feb 7, Ch. 3 Exploring Global Business

Ch. 4 Choosing a Form of Business Ownership

Ch. 5 Small Business, Entrepreneurship, and Franchises

Feb 14, Ch. 6 Understanding the Management Process

Ch. 7 Creating a Flexible Organization

Ch. 8 Producing Quality Goods and Services

Feb 21, Ch. 9 Attracting and Retaining the Best Employees

Ch. 10 Motivating and Satisfying Employees and Teams

Mid-Term Exam Review

Feb 28, Mid-Term Exam


Mar 7, Spring Break to 13 March

Mar 14, Ch. 11 Enhancing Unions-Management Relations

Ch. 12 Building Customer Relationships Through Effective Marketing

Ch. 13 Creating and Pricing Products that Satisfy

Mar 21, Ch. 14 Wholesaling, Retailing, and Physical Distribution

Ch. 15 Developing Integrated Marketing Communications

Ch. 16 Understanding Information and e-Business

Mar 28 – April 4, Current Events

April 11, Business Law


April 18, Ch. 17 Using Accounting Information

Ch. 18 Understanding Money, Banking, and Credit


April 25, Ch. 19 Mastering Financial Management

Ch. 20 Understanding Personal Finances and Investments

Year End Review

May 2, Final Exam


Business Law Outline

Sources of Law

1. US Constitution

2. Statutory Law – Uniform Commercial Code (UCC)

3. Common Law

Public Law

Private Law – Product Liability

Contract Law

a) Requirements for a valid contract

b) Breach of contract

Sales Law – Warranties

Property Law – Real Property

Personal Property

1. Tangible

2. Intangible

3) Attendance:

Regular attendance of this course is expected. Failure to do so could have an adverse effect on the student’s course grade. Any class material and assignments missed are the student’s responsibility. Success will depend upon showing up.

It is a requirement that the student exchange names and contact information with at least one classmate.

Excessive absences, as defined in the college catalog, could result in the student receiving the grade ‘F’ for the course.

Testing and Grading:

Attendance at scheduled tests and presentations is mandatory. No make-ups will be given – there are no exceptions from Your Business Professor.

Current Events Presentations will not be accepted late and must be delivered in person.

Normally this instructor will assign only the grades of A, B, C, D, or F. Special grades such as W, I, and R will be assigned only in those circumstances prescribed in the college catalog. The grade of X (audit) must be initiated by the student and will be assigned only when the student has attended class regularly.

Failure to do so will result in the instructor issuing the grade of ‘F’.

The Successful Student will devote two hours of class preparation for each hour of class room instruction.

The student will be asked to grade the effectiveness of each test.


Any student may withdraw from this course without academic penalty within the first 60% of the session. Initiation of the withdrawal is the student’s responsibility and the grade of ‘W’ will be awarded. The last day for withdrawal, without academic penalty, for this semester/session is _______________. Beyond this date dropping a course or failure to attend will result in the grade of ‘F’ except under mitigating circumstances. Documentation of these circumstances is required AND a grade of ‘W’ implies that the student was making satisfactory progress (passing) in the course at the time of the withdrawal.

If a student misses the first two weeks of class s/he will be dropped from the class.

Special Needs and Accommodations:

Please address with the instructor any special problems or needs at the beginning of the semester/session. If the student is seeking accommodations based on disability, then s/he should provide a disability data sheet, which can be obtained from the Counselor for Special Needs.

In the event of an emergency cancellation of class, please check Blackboard for further instructions. See / for more information on how to use Blackboard.

Canceled Classes: If class is canceled for any reason, the student is still responsible for the material due. Any quiz on that material might be given at the next class, in addition to the regularly scheduled quiz.

Campus classes are closed by division, day or evening. Sometimes day classes will meet and evening classes will be canceled or vice versa. The evening division starts with 4:30 p.m. classes.


The following will be considered cheating in this course:

a. The giving or receiving of aid on any graded assignments or test without specific permission of this instructor.

b. The use of any material on a graded assignment or test other than those authorized by this instructor.

c. Talking or discussion of any kind during a graded test without specific permission of this instructor.

4) Notes and suggestions and hints:

Last Day for Schedule Adjustments with Tuition Refund is ____________.

Last Day to Withdraw without Grade Penalty is _________.

Attendance will be taken at each class.

Check the course catalog first for questions.

Be sure to log onto Blackboard to follow assignments and current grade.

Expect to be asked to contribute to each class session.

Do not text-message during class.

When Your Business Professor says “Tomorrow” he means the next class meeting – not the next day.

It is normal and customary to wait for any late Professor for 20 minutes.

Draft Your Own Reference Letter .

Additional information and public speaking helps .

Refer your friends to take this business class.

Be sure to grade Your Business Professor at Key word search “Yoest”

Other exciting Business Division courses:

ACC 211 Accounting BUS 165 Small Business Management

AST 107 Editing and Proofreading BUS 200 Principles of Management

AST 236 Software Applications or IST 117 BUS 241-1 Business Law I and II

BUS 280 International Business

BUS 100 Introduction to Business FIN 215 Financial Management

BUS 125 Applied Business Math ITE 115 Intro to Computer Applications and Concepts



John Wesley (Jack) Yoest Jr., is a senior business mentor in high-technology, medicine, non-profit and new media consulting. His expertise is in management training and development, operations, sales, and marketing. He has worked with clients in across the USA, India and East Asia.

Mr. Yoest is an adjunct professor of management in the Science, Technology and Business Division of the Northern Virginia Community College.

He is also the president of Management Training of DC, LLC.

He has been published by Scripps-Howard, National Review Online, The Business Monthly, The Women’s Quarterly and other outlets. He was a columnist for Small Business Trends, and was a finalist in the annual 2006 Weblog Awards in the Best Business Blog category for Reasoned Audacity at which covers the intersection of business, culture and politics. The blog has grown to receive over a million unique visitors in five years.

Mr. Yoest served as a gubernatorial appointee in the Administration of Governor James Gilmore in the Commonwealth of Virginia. During his tenure in state government, he acted as the Chief Technology Officer for the Secretary of Health and Human Resources where he was responsible for the successful Year 2000 (Y2K) conversion for the 16,000-employee unit.

He also served as the Assistant Secretary for Health and Human Resources, acting as the Chief Operating Officer of the $5 billion budget.

Prior to this post, Mr. Yoest managed entrepreneurial, start-up ventures, which included medical device companies, high technology, software manufacturers, and business consulting companies.

His experience includes managing the transfer of patented biotechnology from the National Institutes of Health to his client, which enabled the company to raise $25 million in venture capital funding.

He served as Vice President of Certified Marketing Services International, an ISO 9000 business-consulting firm, where he assisted international companies in human resource certification. And he also served as President of Computer Applications Development and Integration (CADI), the premier provider of software solutions for the criminal justice market. During his tenure, Mr. Yoest negotiated a strategic partnership with Behring Diagnostics, a $300 million division of Hoechst Celanese, the company’s largest contract.

Mr. Yoest served as a manager with Menlo Care, a medical device manufacturer. While at Menlo, Mr. Yoest was a part of the team that moved sales from zero to over $12 million that resulted in a buy-out by a medical division of Johnson & Johnson.

Mr. Yoest is a former Captain in the United States Army having served in Combat Arms. He earned an MBA from George Mason University and completed graduate work in the International Operations Management Program at Oxford University.

He has been active on a number of Boards and competes in 26.2-mile marathon runs.

Mr. Yoest and his wife, Charmaine Yoest, Ph.D., who is president and CEO of a public interest law firm, live in the Washington, DC area with their five children.

# # #

Drop with tuition refund census date – Jan 27, 2011

Withdrawal without grade penalty – March 25, 2011

Is Your Staff Getting the Job Done Right?

August 16, 2010 | By | No Comments

yoest_Mercedes_750_K_Award_Aug_2010.jpgYour Business Blogger(R) advises clients and business-owning students. Two of the biggest challenges they mention is staff compliance (obedience) and proper action in the absence of direction (initiative).

“How can I get them to do a better job?” managers ask. “How do the big companies get things done?”

I am not so sure that managers at larger enterprises do much better than their small company brethren. We all have challenges.

Especially in customer service.

What’s missing?

I bought a new German car some twenty years ago and have put over 750,000 kilometers — well over 500,000 miles– on this marvel of Teutonic kraftsmanship.

The (very large) auto company awards an award to such high mileage drivers and their well-loved machines.

I got a 500K award a few years ago and just received my 750K award, suitable for framing and nifty grill medallion.

But I noticed something missing from my prestigious pronouncement.

The Award passed through a number of hands. And a Big Manager at the very large auto company signed it. No little expense was expended in the handling and packaging and shipping to Your Proud Business Professor.

He didn’t see what wasn’t there.

My Name.

If they can’t get my name on a silly certificate, how do I know they can build a car?

All that work and the staff at the very large auto company succeeded in making me think twice about ever spending six-figures on German engineering.

The simplest attention to detail will win and retain customers. Especially when the customer’s name is on the line.


Be sure to follow Your Business Blogger(R) and Charmaine on Twitter: @JackYoest and @CharmaineYoest

Jack and Charmaine also blog at Reasoned Audacity and at Management Training of DC, LLC.

Thank you (foot)notes,

See An Anniversary

In May of 1987 Your Business Blogger(R) bought a new car from American Service Center in Arlington, Virginia from former Redskin football player Joe Tereshinski.

Yes, There is a Santa Claus and Here’s His Boot Camp

December 23, 2008 | By | One Comment

The Baby-Boo and The Dancer were asking, “Is Santa Claus real?”

“Of course,” I said.

“How does he know where to go?,” They wondered.

“He knows,” I said. “The Marines trained him…”



Thank you (foot)notes

A salute to John Howland at USNA At Large.

Your Business Blogger(R) worked with Marines as an Army Officer. I always had a half dozen or so Marine classmates in a 60 man class (no girls allowed: Combat Arms) — The Marines always — ALWAYS — got the top grades, regularly beating Your Business Blogger(R).

Which, some would say, is a low hurdle…

Anyway, it would be logical that the Marines would be the Santa trainers. And not the liberal community organizers who trained Barack Obama.

The Best Dad T-Shirt

December 19, 2008 | By | No Comments


The T-Shirt comes as a gift from my son, The Dude, whom I love and in whom I am well pleased.

Pull My Finger

When he was four or so, he said when he got older he wanted to have a little boy. It seemed like such fun, I guess.

Meanwhile, The Dude will have to settle for the two males in his life who have yet to grow up:

His little brother.

His Dad.

Thumbnail image for dude_your_business_blogger_basketball.png

The Dude and Your Business Blogger(R)

Alert Readers know Your Business Blogger(R) teaches business and that “you never let them see you sweat.”

The leader must be cool.

And never sweat.

Like the President-Elect Obama.

obama_smoking_hat_drudge.jpgObama in his youth smoking…Kools?

This is not a role model.

Now, Obama would be cool, if –

If he was wearing a T-Shirt with Pull My Finger

That would be cool, even when sweating.

MEDIA ALERT: Charmaine on FOX — Abortion, Obama, McCain and Palin

September 18, 2008 | By | No Comments

Charmaine is going on FOX, now — hit time is 11:20 something AM eastern time.

Tune in and let us know what you think.

AMERICA has chosen….

FOX NEWS CHANNEL is # 1 in ratings, # 1 with viewers.

Obama calls out McCain on abortion

Associated Press

WASHINGTON (AP) — Republican John McCain, an abortion rights opponent with a conservative Senate record on the issue, seems content with the public’s perception that he’s more moderate on the issue.

Democrat Barack Obama, who supports abortion rights, is only too happy to remind voters where McCain stands, but he tries to make his case without attracting too much attention.

Both candidates are gingerly trying to strike the right chord on abortion as they reach out to a critical voting group – independents and moderates, primarily women in swing-voting suburban regions of crucial states such as Pennsylvania, Michigan and Ohio.

The candidates’ carefully targeted ads on abortion and stem-cell research, topics that enflame passions among both abortion-rights proponents and opponents, illustrate how Republicans and Democrats alike are tailoring their messages to specific groups of voters.

Obama is calling out McCain in ads that say the GOP nominee takes an “extreme position on choice” and “will make abortion illegal.” He is spreading his message through low-profile radio ads and campaign mailings, though, hoping to avoid being tagged as too liberal on a woman’s right to choose to end a pregnancy.

McCain, for his part, is responding with radio commercials promising to support stem cell research to “unlock the mystery of cancer, diabetes, heart disease.” He doesn’t mention that the research may be conducted with human embryos, which many anti-abortion Republicans oppose. He also doesn’t publicize that his running mate, Sarah Palin, is more conservative than he is on both abortion and embryonic stem cell research.

Palin opposes abortion except when the life of the mother is in danger; she is against embryonic stem cell research.

Cultural issues have largely taken a back seat this presidential campaign to the frail economy and the Iraq war, as well as questions of character and promises of change.

But with polls showing a close White House race, each candidate is trying to woo voters concerned about particular issues in hopes they will help tip the balance on Nov. 4. As with abortion, the candidates are likely to use radio and campaign mail on other social topics, such as gun control and gay rights.

Independent groups also are getting into the act with TV ads. One is trying to make Obama look out of the mainstream even among abortion rights supporters by casting him as far left. Another is encouraging McCain to “embrace a pro-life agenda.”

Unlike Democratic presidential nominees Al Gore in 2000 and John Kerry in 2004, Obama has not shied away from using abortion to reach out to independents and moderate Republicans.

Democrats say President Bush’s Supreme Court selections of conservatives John Roberts and Samuel Alito gave Obama an opening to press the issue.

“Women are more worried now about the future of the court than in either of the last two election cycles, and Obama has been tapping into that and making this issue a big difference between him and McCain,” said Democratic analyst Jenny Backus.

Republicans question Obama’s strategy. They say he doesn’t understand that the general electorate is more conservative than liberal and that most people aren’t single-issue voters on abortion.

“For the Obama people to try to make McCain into this passionate pro-lifer, it doesn’t make any sense,” said Rich Galen, a Republican operative.

Obama’s radio ad, running in Indiana, Pennsylvania, New Hampshire and elsewhere, features nurse practitioner Valerie Baron telling voters: “John McCain’s out of touch with women today. McCain wants to take away our right to choose.”

Glossy fliers with the same messages fill the mailboxes of women in Florida, Virginia and other states.

Countering that effort, McCain rolled out his own radio ad aimed at sending a message that he’s not as far right on abortion as Obama makes him seem – though he never mentions that procedure.

Instead, McCain’s commercial focused on stem cell research and said he will invest more money in research to prevent disease and find medical breakthroughs to “help free families from the fear and devastation of illness.”

Like Obama, McCain backs relaxing federal restrictions on financing of embryonic stem cell research while Palin – along with many ultraconservatives in the GOP – opposes that method because human embryos are destroyed. All three support research on adult stem cells.

McCain opposes abortion rights except when the life of the mother is in danger and, unlike Palin, in cases of rape or incest. He has voted for abortion restrictions permissible under Roe v. Wade and has said the 1973 decision that guaranteed abortion rights should be overturned, leaving states to decide. Advisers say he would not seek a constitutional amendment banning abortion, although he has expressed support for such a measure in the past even while saying he doubts one is likely.

© 2008 The Associated Press

Palin Is It!

August 29, 2008 | By | 12 Comments


We are in Minneapolis — worked on the GOP platform — getting ready for the convention.


Jack is contacting Arlington county government to learn of the biggest signage we can put in our yard.

This is a great pick. Brilliant, brilliant strategy.

She is solidly pro-life. McCain-Palin is a ticket we can all get behind with enthusiasm.